Purchase condition guidelines

Please check the condition of your items prior to the sale.

• Each item sent by you will be checked for compliance with our purchasing conditions.
• If an item does not comply with our purchasing conditions, we cannot purchase it.
• You will then decide whether we shall return the item to you subject to shipping charges in the amount of 12 GBP.

Books

Points to observe

• Your book must have an ISBN number.
• Multi-volume editions must be complete.
• Multi-volume editions should be shipped in one package, if possible.

We purchase

• Books with slight signs of wear or age.
• Books that have been sorted out by public institutions such as schools or libraries. (Must be officially marked.)
• Books that have been signed by the author.
• Books that comply with our purchasing guidelines despite being marked as remaindered book.
• Multi-volume editions, if they are complete. (If possible, please ship in one package.)

Advice: If you have entered your name in the book, you should cover it with a white label.

We reject

• Books with severe signs of wear or age (missing pages, torn pages, loose binding, water damage, stains, smell, yellowing, etc.).
• Books with marks, stickers, scribblings, inscriptions (e.g. in the case of work books) or self-adhesive protective sheets (e.g. in the case of work books).
• Books with missing accessories (e.g. CDs, supplements, toys).
• Books with property marks from schools, libraries and other institutions.
• Books without an ISBN number.
• Books from book-club publishers (such as Reader’s Digest, Bertelsmann, Weltbild) if they only have a book number but no ISBN number.
• Books which are marked as sample copy, review copy or test specimen.
• Books that are part of an older edition than the edition displayed (in the case of non-fiction and specialist literature).

CDs, DVDs and Blu-rays

Points to observe

• Your media is placed in a case with the original cover/booklet which displays the respective barcode or ISBN. Original accessories are complete, as well.
• Cover/booklet and original accessories are undamaged.
• In the case of double albums, disc boxes or special editions in cardboard boxes, all media must be complete.
• Media must be in a perfectly playable condition and must not be inscribed, labeled or imprinted.

We purchase

• Media with slight scratches, as long as they function properly.
• CDs, DVDs and Blu-rays in damaged standard cases are not a problem (with the exception of special editions and cardboard boxes).

We reject

• Media without a barcode or ISBN.
• Incomplete items, e.g. in the case of missing discs, covers/booklets, accessories.
• Damaged items, e.g. if media is not playable or elements such as the cover are damaged.
• Pirated copies, promotional items, home-burned media or rental versions.
• Damaged CD, DVD or Blu-ray covers in the case of special editions or cardboard boxes.
• Media with pornographic, immoral or illegal content.
• DVDs and Blu-rays which are on the list of media that is harmful to young people.

Games and software

Points to observe

• There is a barcode on the item's packaging.
• All media supplied with the item is in place.
• Original accessories such as steering wheels, remote controls, step counters are in place and cleaned.
• All media is in a perfectly playable condition.
• Games and software with registration codes such as Steam account, Uplay or software-registry keys are boxed as new and shrink-wrapped.

We purchase

• Media with slight scratches, as long as it function properly.
• Games or software with packaging that shows slight signs of wear.
• Games with missing game instructions if no activation code is printed inside.

We reject

• Copied media or pirated copies.
• Media that is severely scratched, damaged and not in a perfectly playable condition.
• Games and software with missing media.
• Damaged, incomplete or uncleaned accessories.
• Non-digital games such as board games or playing pieces.
• Games which are on the list of media that is harmful to young people.
• Game hardware such as steering wheels, controllers, etc. that has not been included in a game's delivery content as original accessory.

For such items with low demand, which we will not be able to re-sell, the proprietary pricing algorithms of momox will calculate an equivalent low purchase price. In addition, momox can only accept a certain percentage of these articles in a single basket. Therefore please be aware that sales with an unusually high proportion of low-price items could be rejected, and sellers who repeatedly create such baskets may be excluded from generating further offers.