2. What kind of items is momox buying?

In general, we purchase almost all items that are either books, CDs, DVDs, Blu-Rays or videogames. The only condition is that the product needs to have a barcode number (EAN) or an ISB number (ISBN). We don't purchase DVDs or Blu-rays with pornographic content. Neither do we purchase pirate copies.

No, unfortunately not as it is too difficult to find buyers for records and tapes.

Unfortunately not. We are only buying books, DVDs, Blu-Rays, games and CDs as long as they have a barcode or ISBN on them.

If a CD just has a few scratches and can still be played perfectly, then that's OK. But we cannot accept CDs, DVDs or Blu-Rays with deep or numerous scratches. The condition of the CD, DVD or Blu-Ray case doesn't matter as long as it can be replaced with a new one. You can find more information in our condition specifications.
Notice: If we receive items that do not comply with our purchasing conditions, we will ask you for your decision. Shall we return the item to you (subject to a charge; shipping costs in the amount of 12.00 GBP) or shall the item be surrendered to momox (free of charge)?

We cannot purchase books with heavily yellowed pages, significant signs of usage or missing pages. You can find more information in our condition specifications. condition specifications.
Notice: If we receive items that do not comply with our purchasing conditions, we will ask you for your decision. Shall we return the item to you (subject to a charge; shipping costs in the amount of 12.00 GBP) or shall the item be surrendered to momox (free of charge)?

We are constantly updating our database of books, DVDs, games, Blu-Rays and CDs, but we might not know very specific or very new items. In this case, just try again after a while and we might be able to make you an offer.

Items that are unexpected according to the sales basket are treated as items that don’t comply with our purchasing conditions. Unfortunately we cannot offer any reimbursement for these items or return them for free. However, we do not charge for their processing.

If items do not comply with our purchasing conditions, we cannot purchase them. In this case, you will receive a message from us stating the reason for rejecting the item. We will then ask you, whether we shall return the item to you (subject to a charge).
Attributable shipping costs in the amount of 12 GBP will incur for you if you decide to have your rejected items returned.
We will set off the shipping costs against the remaining credit from your sale.

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