Data privacy policies

Privacy Policy

Thank you for visiting our website. We are delighted that you have chosen to visit our website. At MOMOX, we take data protection very seriously. We would like to take this opportunity to inform you how we collect your personal data and what purposes this data is used for when you access our website. If you have any additional questions, please contact our data protection officer (see below for contact details).


Personal Data

According to the Federal Data Protection Act (BDSG), personal data means specific information about the personal or factual circumstances of a identified or identifiable natural person. This specific information includes your name or your contact details, such as telephone number, address and email address.


Data Processing

In principle, you can visit us at without telling us who you are. Your browser automatically transmits a small amount of data during your visit to our website. For example, we know the type of browser you use and which pages of our Internet site you visit. This information is evaluated purely for statistical purposes and then deleted. Your personal data is generally only collected on our website when you specify it (e.g. when opening a customer account or as part of the order process). We use this data exclusively to answer your queries or for the purposes specifically indicated. During the creation of a customer account and the order process, your personal information is collected exclusively so that orders may be processed as smoothly as possible.



If you agreed to receive our newsletter as part of the order process, your email address will be used only for our own products. Subscription to the newsletter is free and can be cancelled at any time by clicking on a link at the end of the newsletter.


Sharing Personal Data with Third Parties

Your personal data is shared only with those third parties involved in fulfilling the contract i.e. service partners carefully selected in accordance with section 11 of the Federal Data Protection Act (BDSG), such as logistics firms responsible for delivery and financial institutions in relation to payment matters. Data will also be shared where there is a legal obligation to do so, such as on the basis of a court order to the appropriate prosecuting authority. In cases where your personal data is shared with third parties, the amount of data provided is always restricted to the necessary minimum, in accordance with data protection principles.



Cookies are small text files that your web browser saves on your computer when you visit a website. They help to make the website more user-friendly and do not collect any personally identifiable information. We use cookie technology to customise our website to the requirements of our visitors. Most browsers accept cookies automatically, but also give you the option to block them or display a warning before they are stored. If you do not want cookies to be stored on your computer, you can configure your browser to refuse cookies. However, please note that if you do disable cookies, you may not be able to use the full functionality of website.


Further Links

Our website contains links to other websites. We expressly declare that we have no influence whatsoever on the design and content of linked websites. We therefore explicitly disclaim any liability for the content of linked websites and do not endorse their content.


Application Process

If you apply electronically to one of our companies, your details will be used exclusively for processing your application and will not be disclosed to a third party. Please note that applications sent to us by email are not encrypted during transmission. Therefore there is a risk that unauthorised persons could intercept and use this information. When using our online application tools, your data is always transmitted via an encrypted connection.


Right of Withdrawal

You may object to the collection, processing and use of your data at any time and/or withdraw your consent for the collection, processing and sharing of your personal data in the future. This does not apply to data necessary for invoicing and accounting purposes. Please contact or get in touch with our data protection officer directly (see below for contact details).


Google website analysis tool

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses what are known as 'cookies', text files that are saved on your computer and make it possible to analyse your use of the website. The information generated by the cookie on your use of this website will, as a rule, be transferred to a Google server in the USA and stored there. In the event of activation of the IP anonymisation on this website, your IP address will, however, first be abbreviated within member states of the European Union or in other states that are signatories to the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and abbreviated there as an exception. On behalf of the operator of this website Google will use this information to analyse your use of the website, to compile reports on the website activities and to provide the website operator with further services associated with use of the website and internet access.
In addition, the feature of reports on service according to demographic features and interests is used on this website for Google Analytics. By means of the use of first-party cookies (Google Analytics) and third-party cookies (DoubleClick) personal and non-personal data on your visit to this website and to websites which also use Google Analytics display advertising will be captured, saved and analysed. In this way we will obtain demographic features from you such as age and gender. Google will also transfer this information to third parties insofar as this is required by law or insofar as third parties process these data on behalf of Google. These data cannot be attributed to a specific person and can be deactivated via the display settings at any time.
The IP address transmitted by your browser a part of Google Analytics will also not be combined with other data by Google. You can prevent cookies being stored by setting your browser software accordingly; however your a ttention is to drawn to the fact that in this case you may not be able to use all features of this website to their full extent. In addition, you can also prevent capture of the data generated by cookies and related to your use of the website (including your IP address) for Google and processing of these data by Google by downloading and installing the browser plug-in available at the following link
For more details on this please go to or (general information on Google Analytics and data privacy). We draw your attention to the fact that on this website Google Analytics has been supplemented by the code 'gat._anonymizeIp(),' to ensure an anonymised capture of IP addresses (known as IP masking).


Security of Your Data

The security of your information is very important to us. Therefore we have put technical and organisational security measures in place to protect the information supplied by you from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments.


Amending Your Data

As a registered user, you have the option of amending or updating your personal information on our website at


Right to Information

Upon written request and in accordance with our legal obligations, we will be pleased to inform you whether we have stored any of your personal data and what this is. Under the conditions of the regulations set out in the Federal Data Protection Act, you may demand the correction, suspension and deletion of this data as necessary. Please contact our data protection officer regarding this matter (see below for contact details).


Public Directory of Procedures

We have summarised the information in our public directory of procedures in accordance with section 4e of the Federal Data Protection Act (BDSG). We will be pleased to make this available to you upon request. Please contact our data protection officer regarding this matter (see below for contact details).


Amendments to Information

MOMOX updates the content of this data protection statement on an iintermittent basis. If fundamental changes are made to this data protection policy, MOMOX will draw these to your attention clearly on the We recommend that you reread this data protection statement from time to time.


Data Protection Officer

If you have any questions about how your personal data is handled, please contact our data protection officer directly. The officer can also assist you with requests for information, suggestions and complaints: 

Personnel / Confidentiel 
Christian Regnery (MOX) 
intersoft consulting services AG
Frankenstraße 18a
20097 Hamburg
EMail: cregnery(at)



You can contact our data protection officer by sending a secure email using the public key. This means your data cannot be read or changed during transmission to the recipient. You will need an encryption program for this (e.g. openPGP). The respective provider can advise you on installing and configuring the program. Import our data protection officer’s public key into your encryption program and encrypt your data before sending the message. Refer to the help menu in your email program for guidance on how to do this. Data encrypted in this manner can only be opened by our data protection officer. 

Updated: 06.07.2011